Welcome to Applied MSS. We’re here to support your operation from day one. This dedicated resource hub provides you with immediate access to some of our frequently used documents and questions. Not finding what you’re looking for? Contact us directly following the information below.
Frequently asked questions:
Do you accept ACH Payment?
Yes! See our ACH and banking information.
I have questions about my order, who do I contact?
Your MSS Account Manager will be your primary point of contact for all questions. They can assist with getting replacement packing lists, invoices, quotes, and proof of deliveries.
I have questions about my invoicing and credits, who do I contact?
Our Shared Services team at sharedservices@applied.com is able to assist with all invoicing questions. They can process payments and apply credits.
What should my invoice look like?
Invoices will be sent from appliedmailbilling@applied.com. See an example invoice below.
Frequently used documents:
Need further support?
Reach out to us directly for issues or assistance with an order MSS-CustomerService@Applied.com.
For account adjustments contact mss-accountsupport@applied.com.